The Enerdoor Group is committed to providing our customers with a safe and secure online environment. Our policy has been updated recently with the EU’s new General Data Protection Regulation (GDRP). We will never sell or rent any personal information shared on the Enerdoor website–that is our guarantee to you. We will not monetize your personal data in anyway, nor do we engage in data aggregation. We use information conservatively to improve our user’s experiences.
We collect and process information in two ways, 1) to contact a visitor per request, (for example through a submission form or newsletter request); and 2) to store IP address information in server logs.
We collect personally identifiable information, such as names, postal addresses, email addresses, phone numbers, etc. only when voluntarily submitted by visitors through our site. Should you choose to fill out a contact form, you are consenting to sharing that information with Enerdoor. The information provided by contact forms is used only for contacting, shipping and billing purposes, unless otherwise indicated by the submitter. Furthermore, all personal data collected is kept secure.
For visitors who choose to be added to our mailing lists, Enerdoor uses only permission-based email marketing; all newsletters from us allow customers to opt-out of future mailings.Feedback FormsFor visitors who choose to leave feedback, Enerdoor uses only permission-based materials explicitly acknowledged by the checkboxes and all feedback forms filled out allow visitors to opt-out from public use.IP AddressesFor visitors who choose to fill out submission forms, Enerdoor does not track the address or do anything with the information other than store the IP Address in server logs, along with the personal information voluntarily provided by the user within the form submission.
A cookie is a small amount of data generated by a website that is stored to a user’s computer through the web browser when a website is visited. Different cookies track different information. Cookies track visits and the activity of a visitor - not personally identifying information. Session Cookies are used when a visitor is actively using a site, and once the visitors leaves the session cookies disappear. Most tracking information is pseudo-anonymous. Enerdoor uses information from cookies to improve our website usability or research used through Google Analytics, Tag Manager, and CailRail.
Enerdoor may share personal information with governmental or other agencies on a case by case basis. Enerdoor will only do so when:
1) Required by law.
2) Protecting against or preventing actual or potential fraud or unauthorized transaction.
3) Investigating fraud which has already taken place.
The information is not provided to these companies for marketing purposes.
Personal information provided in a submission form to Enerdoor can only be deleted by Enerdoor; and would require an email or form submission request to do so. We can remove the entry, IP address and answers stored in server logs.
Enerdoor strives to offer customers the best service possible; privacy and visitor satisfaction is our priority.